Frequently Asked Questions (FAQ)
Welcome to the FAQ page of insect-free.shop! Here you will find answers to the most frequently asked questions about our products and services. Can’t find your question, or do you need personal advice? Feel free to contact us. We’re happy to help!
Products & Functionality
Our automatic Insect Free dispensers are developed as a pest control solution to repel flying and crawling insects such as mosquitoes, flies, fruit flies, moths, and silverfish. They operate with a fully automatic spray mechanism that releases a fine mist at set intervals. This mist creates an invisible barrier against insects.
Note: This product contains active ingredients and is intended only for use as indicated in the manual. Always consider sensitive people and animals in the room.
Both refills contain a powerful formula based on natural pyrethrum (chrysanthemum extract) and piperonyl butoxide.
- Regular: suitable for standard use in indoor spaces with light to normal insect activity.
- Extra Strong: designed for spaces with open doors, more ventilation, or heavy infestations, such as in hospitality or stables.
Use this product with care. Avoid excessive use and ensure adequate ventilation, especially around sensitive individuals.
Install the dispenser at least 2 meters (6.5 feet) high on a wall for optimal mist distribution without direct contact with people or animals. Do not use this product in rooms with aquariums, terrariums, or near fish and reptiles.
Extra caution is advised for people with respiratory problems (such as asthma). When in doubt, seek medical advice.
The active ingredient is derived from the chrysanthemum flower and affects the nervous system of insects. For children and pets: keep the dispenser out of reach.
For people with allergies, sensitivities, or respiratory issues (such as asthma), we recommend seeking professional advice before use. Do not use in nurseries or poorly ventilated rooms.
The systems are effective against:
- Mosquitoes
- Flies
- Fruit flies
- Moths
- Silverfish
For specific uses, such as mosquito larvae or wasps, we offer special products like AQUATAIN AMF™ and Vespajet.
One 250 ml refill lasts about 30 days when set to a 15-minute interval. Batteries (2× D, not included) typically last several months depending on brand and usage. Regularly check that the system is working properly.
Suitable for:
- Living rooms
- Kitchens
- Bedrooms (only well-ventilated, ideally placed in the hallway)
- Offices
- Hospitality venues
- Holiday homes
- Stables
Not suitable for damp rooms, nurseries, or open outdoor spaces. Always use in well-ventilated areas.
For constant protection, we recommend keeping the dispenser on. You can adjust the spray frequency as desired. In the presence of sensitive individuals or pets, it may be wise to turn the system off temporarily during prolonged stays in the room.
Check if the batteries are working, if the refill is empty, and if the nozzle is not clogged. Press the reset and on/off buttons together to restore factory settings. Contact our customer service if you’re unsure.
For wasps and hornets, our Vespajet spray is more suitable. It is specifically developed for direct control, especially outdoors.
AQUATAIN AMF™ controls mosquito larvae in standing water without chemical insecticides. It forms a thin film on the water surface and is safe for animals such as birds and cats that drink from the water.
EquinoFly is designed for horses. Using it on other animals is at your own risk. Consult your veterinarian if in doubt.
You save per refill and ensure you never run out of protection. Even with bulk purchases, careful use is important.
No, the products are free from propellants that harm the ozone layer. However, they are still pest control products – keep out of reach of children.
Only under coverings or in enclosed areas such as stables. Not suitable for rain, wind, or direct sunlight.
Per 100 g product:
- Chrysanthemum extract (3.5 g)
- Piperonyl butoxide (16 g)
- Additional solvents and propellants